Privacy Policy

Scope of This Policy

This policy describes information practices connected with this website and related digital interactions. It does not replace privacy disclosures that may accompany a specific account, investment service, lending relationship, application, employment process or other regulated activity.

Where a more specific privacy notice applies to a particular service, that notice should be read together with this policy.

Information We Collect

Depending on how you interact with us, we may collect information such as your name, email address, telephone number, postal address, enquiry details, service interests and information you voluntarily provide in forms or communications.

For account, investment, lending, identity-verification or security-related services, additional information may be requested where appropriate. This can include identification information, account details, financial information, transaction-related information, verification records and documents required for client service, fraud prevention, risk management or legal obligations.

Our website and service providers may also process technical information such as IP address, browser type, device information, referring pages, approximate location derived from network information, timestamps and website interaction data.

Sources of Information

Information may come directly from you, from your use of our website or digital services, from authorized representatives, from service providers supporting our operations, or from other sources where permitted by applicable law.

Where financial services require identity, eligibility, fraud or compliance checks, information may also be compared with records supplied by verification, risk, compliance or other authorized information providers.

How We Use Information

We may use personal information to respond to enquiries, provide or administer requested services, verify identity, process applications, maintain client relationships, communicate service information, operate digital features, improve website functionality and support customer service.

Information may also be used to protect accounts and systems, detect or investigate suspected fraud, manage operational and financial risk, meet recordkeeping obligations, enforce agreements, resolve disputes and comply with applicable legal or regulatory requirements.

Where permitted, we may use information to understand service interests and improve communications. Any marketing-related use is subject to applicable requirements and available communication preferences.

How Information May Be Shared

Personal information may be shared with service providers and professional advisers that support functions such as website hosting, communications, technology, security, identity verification, payment processing, recordkeeping, analytics, professional services or client support, subject to appropriate contractual or legal controls where required.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect rights or security, investigate suspected fraud, enforce agreements or support a corporate transaction such as a merger, reorganization or transfer of business assets.

We do not treat the disclosure of information to operational service providers as permission for those providers to use client information for unrelated purposes.

Financial and Account Information

Information associated with financial accounts, investment services, lending activity or transactions may be subject to additional confidentiality, recordkeeping and regulatory requirements. Access is intended to be limited to personnel and service providers with a legitimate business or legal need, subject to applicable controls.

Clients should avoid sending passwords, one-time authentication codes, full payment-card details or other highly sensitive security credentials through ordinary email or public live chat.

Cookies and Similar Technologies

Our website may use cookies, local storage, pixels, analytics tools or similar technologies to support core functionality, remember preferences, understand website performance, enhance security and improve user experience.

Your browser may allow you to limit or delete cookies. Disabling certain technologies can affect website functionality. Third-party tools embedded on the site, including live chat or analytics services, may also use technologies governed by their own privacy practices.

Information Security

We use administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse or alteration. The safeguards used may vary based on the sensitivity of the information, the systems involved and the nature of the service.

No online system can be guaranteed to be completely secure. You should protect your devices, use strong and unique passwords, keep authentication codes confidential and promptly report suspicious activity. Visit our Security Center for practical security guidance.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including client service, security, dispute resolution, recordkeeping, contractual obligations and legal or regulatory requirements.

Retention periods can differ depending on the type of information, the service involved and applicable obligations. When information is no longer required, it may be deleted, anonymized or otherwise handled in accordance with applicable retention practices.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights concerning access to, correction of, deletion of or restriction on certain personal information, as well as rights relating to particular disclosures or uses.

Some requests may be limited by legal, regulatory, security, fraud-prevention, recordkeeping or contractual requirements. We may need to verify your identity before acting on a privacy request.

To ask about available privacy rights or submit a request, use the contact information at the end of this policy.

Communications Preferences

Service, security, account and transactional communications may be necessary to administer a relationship or respond to your request. Where marketing or promotional communications are offered, you may be able to change your preferences through an unsubscribe mechanism or by contacting us.

Changing promotional preferences does not necessarily stop operational, security, legal or account-related messages.

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services. Those third parties operate independently and may collect information under their own privacy policies. We encourage you to review their notices before providing personal information.

Children’s Privacy

The public website and financial services are not intended to solicit personal information directly from children through ordinary website interactions. If a product or account is designed to involve a minor, appropriate adult authorization and separate account requirements may apply.

Cross-Border Processing

Technology providers, service providers or business operations may process information in jurisdictions different from where you are located. Where applicable, we seek to use appropriate contractual, operational or legal safeguards for such processing.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services, technology, legal requirements or information practices. The effective date at the top of the page identifies the current version.

Material changes may be communicated through the website or another appropriate channel when required.

Contact Us About Privacy

If you have a question about this policy, the handling of your personal information or an available privacy request, contact Lion Gate Investments through an official channel.