Private banking provides a more personalized banking relationship for clients who need tailored account services, relationship support and access to a broader range of financial services.
Answers for your banking relationship.
Explore common questions about personal, business, offshore and premium banking services.
Private Banking questions
Private banking services are intended for eligible clients whose needs and circumstances meet the requirements of the relevant service. Account availability and approval are subject to applicable requirements.
Start through the official Lion Gate account-opening application. Select the account or banking service that best matches your needs and provide the requested information.
Personal Banking questions
Personal banking can provide everyday account services together with relationship support and access to additional services based on eligibility.
Clients with access to the online client portal can use the portal to review eligible account information and available services.
Use the official Lion Gate contact channels or secure client portal messaging when available. Do not send passwords or one-time security codes by email.
Business Banking questions
Business banking is designed around the operating, payment and account needs of businesses and organizations.
Yes. Businesses can request an appointment through the private banking appointment service when available.
Requirements depend on the business, ownership structure, requested service and applicable verification requirements. The bank will provide the relevant document instructions during the application process.
Offshore Banking questions
Offshore banking generally refers to banking services provided through a banking jurisdiction outside a client’s primary country of residence or operation. Availability is subject to jurisdictional and regulatory requirements.
No. Eligibility depends on applicable laws, jurisdiction, client circumstances, due-diligence requirements and the specific service requested.
Additional identification, source-of-funds, tax, ownership or other documentation may be required depending on the client and service.
Security & Fraud questions
You should never disclose your password or one-time verification code to an unsolicited caller, email sender or message sender. When in doubt, stop and contact Lion Gate through a trusted official channel.
Stop communicating with the suspicious party, do not approve unexpected requests, secure your account through the official portal where possible and contact Client Services through a trusted channel.
Use the secure document or client-portal channel provided by Lion Gate. Avoid sending sensitive identity or financial documents through an unverified link or unsolicited message.
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Speak with Client Services.
If your question is specific to your account, use a trusted Lion Gate contact channel.